Capabilities

Work in your tools

Ask Sands to change work in Jira, Linear or Asana the way you would ask a teammate. It makes the change, reads it back, and links to it.

What you can ask for

ActionExampleJiraLinearAsana
Create a ticketCreate a task in WEB to fix the coupon fieldYesYesYes
AssignAssign WEB-142 to DanaYesYesYes
Move to a statusMove WEB-142 to In ReviewYesYesBetween sections, or complete
Edit fieldsSet WEB-142 to High priority, due FridayYesYesYes
CommentComment on WEB-142 that the fix is on stagingYesYesYes
Log timeLog 2 hours on WEB-142 for code reviewYes
Create a projectCreate a Jira project called Website RelaunchYesYes
Update a projectSet the Onboarding project's lead to AnaYes

Several changes can go in one message. Sands does each one and reports each result.

Try asking

Create tickets in WEB for the three bugs above, assign them to Sam, and mark them High priority

How changes run

  • Your approval mode decides whether a change runs right away or waits on an approval card.
  • Sands acts on the exact ticket or project you named. If a name matches more than one, it asks which.
  • After the change, Sands reads the item back and reports what actually landed, with a link.
  • A change runs once, even if you retry the request.
  • Statuses follow the workflow: if a status cannot be reached from where the ticket is, Sands lists the ones it can move to.

Comments and text

Comments Sands posts contain your words or facts it read from your tools. Ask it to post research and it builds the comment from the search it just ran. When a change carries text, the approval card shows the whole text.

Why this rule

A comment on a client's ticket is durable and visible. Sands never puts claims there it cannot back up.

More

Approvals, and the full action lists on the pages for Jira, Linear and Asana.